Metro Hobbies logo
Metro Hobbies logo

All articles

Missing Pieces

We know there is nothing worse than missing pieces! Let us help

The puzzle I received is missing pieces, What can I do?

There is nothing worse than completing your puzzle only to find there is a piece missing. If this has happened to you and you have checked your surrounding area to make sure it has not gone astray, please reach out to our customer support team with y

The Lego set I have received is missing a part, what can I do?

Lego are so confident that their sets are 100% correct that they are happy to sort out missing pieces with you directly. Follow this link https://www.lego.com/en-au/service/replacementparts and Lego will arrange to send you the parts you need.

The Artesania kit I purchased is missing pieces, what can I do?

Should you be missing parts in your kit, Artesania will send out missing pieces directly to you!. Submit a request for replacement parts on their website here:. https://artesanialatina.net/us/en/p/15-parts-request.