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Pre-Orders

Get details on placing pre-orders, payment timing, and delivery expectations.

What does pre-order mean?

A Pre-order product is an item that has not yet been released by the manufacturer, or has a re-release on the way. By Pre-ordering an item, you are paying in advance to secure your place in line to receive this product. Please bear in mind that on th

Can I order something that is out of stock or pre-order?

Our website will allow you to pre-purchase an item that is listed as a pre-order. Where a price is listed for an item, you will be charged for the product when you place your pre-order. Out of stock products cannot be purchased through our website. Y

When will my pre-order ship?

We are at the mercy of our suppliers and the manufacturers when it comes to release dates for pre-ordered items. Expected due dates are listed on our website if we have them. Once your pre-order is placed our customers support team will do their best

The item I pre-ordered is now showing sold out, have I missed out?

If you pre-ordered a product from our website and before receiving your order the same item it is now showing as sold out, don't panic!. Often we are only allocated a certain number of a pre-order product from our suppliers. We will list these items

The order I placed contains a both in stock and pre-order product, when will it ship?

If your order contains both in stock and pre-ordered items, your order will be held until all items are in stock and ready to ship. If you would like to arrange partial dispatch of your order please head over to head over to Contact us and send us a